Digital Desk Services

We run the digital stack so your newsroom can run the news.

An operational partner for modern publishers. Platform, ad operations, video & streaming, consent & compliance, paywall & subscriber infrastructure — built, migrated, and managed end‑to‑end.

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What we do

A publisher’s digital team, without the hiring.

Most digital agencies sell you a project. We run an operation. DDS embeds with publishers as the technical layer between the newsroom and the open web — engineering the platform, running the ad stack, shipping the video product, and owning the day-two work that an enterprise news site actually requires.

We don’t bill by sprint. We’re accountable to uptime, to revenue, and to the editorial calendar.

The work

Nine disciplines, one operations team.

Publishers don’t have a platform problem, an ads problem, a streaming problem, and a compliance problem in isolation — they have one business that requires them all to work together. DDS delivers across the stack under one relationship.

/ 01

Platform & migrations

Enterprise platform migrations with SEO continuity, archive integrity, and zero-downtime subscriber carry-over. Theme and component engineering built for long tenure.

Enterprise WPHeadlessBlock libraries
/ 02

Ad operations & revenue

Self-managed ad-server stacks with header-bidding integration. We replace third-party marketplaces with owned infrastructure — on-site, in email, across channels.

GAMHeader biddingDirect sold
/ 03

Streaming & video

End-to-end OTT delivery across connected TV, mobile, and web. Native applications, monetized video pipelines, and the editorial workflow that feeds them.

CTVMobileWeb video
/ 04

Consent & compliance

GDPR and state-law remediation across multi-property portfolios. Consent-management platform configuration, ad-script gating, and Consent Mode v2 implementation audited to pass.

CMPConsent ModeGDPR / CPRA
/ 05

Paywall & subscriber ops

Subscriber-platform evaluation, migration, and day-two operations. Authentication, entitlement, and identity continuity preserved across platform changes.

PaywallEntitlementIdentity
/ 06

Editorial analytics

Newsroom dashboards built on modern data infrastructure. Live reporting for editors, not monthly PDFs for vendors.

GA4WarehousingDashboards
/ 07

Email infrastructure

Owned newsletter delivery stacks, sender-reputation management, and direct-response monetization built on modern email-service providers and edge infrastructure.

SESDeliverabilityEdge
/ 08

SEO & schema

News and content schema, structured-data validation, Google News programs, and the index-cleanup work that follows any platform migration — from Search Console to production fix.

NewsArticleSchemaSearch Console
/ 09

Managed operations

The unglamorous work of keeping a modern publisher online: releases, incident response, vendor management, editorial onboarding, and the weekly scorecard leadership actually reads.

On-callRelease mgmtVendor ops
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How we work

Embedded, not hourly.

Four phases that compound into a long-term operational relationship — the kind publishers actually need, not the kind statement-of-work templates were designed for.

Discovery & audit

A short, intensive technical audit of the full stack — platform, ad ops, streaming, consent, subscriber, analytics — delivered to leadership as a written engagement plan.

Rebuild & migrate

Platform lifts, ad-stack rebuilds, compliance remediation, and replacements for third-party lock-ins. Delivered with test coverage, rollback plans, and stakeholder signoff.

Operate

Day-two ownership: releases, incidents, vendor coordination, newsroom onboarding. DDS becomes the team your existing team escalates to — and the one your CFO can plan a year around.

Compound

Every quarter, one fewer outside vendor and one more in-house capability. Our measure of success: the work that used to require a meeting now requires nothing at all.

A publisher’s digital business is not a stack of disconnected projects. We don’t deliver it as one.
The DDS practice

Bring us in before the vendor renewal.

Most engagements start with a written audit — delivered to leadership inside four weeks, with a clear point of view on what to rebuild, what to keep, and what to cut. Tell us what’s on your stack.